Terms and conditions

The prices of products and services, as per art. 1 are indicated on the site and are inclusive of VAT. The shipping cost where applicable must be added to the price of the product, the amount of which, always indicated on the site, varies according to the delivery method requested. In the event that the product is not available, the consumer will be promptly informed by e-mail or telephone. The prices and availability of the products marketed through our site are subject to change without notice.

The purchase of alcoholic products (beer for example) can only be made by people who have reached the age of 18 (eighteen) years of age. Birra Sorrento srl declines all responsibility in the event of a purchase by a minor under the age of 18 (eighteen), who has provided false information relating to age or false indications to purchase the goods and / or to access the data on the site. In any case, parents are directly responsible for the payment of what is purchased by children under the age of 18 (eighteen), without prejudice to the discipline of withdrawal referred to in Article 6 of these conditions of sale.

Orders are accepted through this website. The conclusion of the contract is subject to the receipt of the order by Birra Sorrento Srl. The tax receipt (or the invoice if expressly requested at the time of the order) will be sent together with the delivery of the goods, within the time limits established by law.

The delivery of the goods takes place within the terms indicated on the site, to the address indicated by the consumer and through the methods selected on our site when placing the order. In the event that it is expressly provided, it is possible to collect it directly at the Birra Sorrento Srl headquarters, via Casarlano 11, 80067 Sorrento (NA), during the opening hours indicated on our website. Please note that, for the purpose of a more efficient delivery of the goods, the telephone number provided by the consumer at the time of the order will be communicated to the courier, which will be used in compliance with the privacy legislation referred to in European Regulation 679 / 2016 (GDPR). If, at the time of delivery, the recipient is absent, the person in charge will leave a message / notice to agree with the Customer another delivery time or to allow the parcel to be collected at the nearest courier office. The consumer, upon receipt / collection of the goods, is required to verify the integrity of the same and the compliance with the order, a check to be carried out in the presence of the person in charge of delivery. If the shipping packaging is damaged, the consumer must ACCEPT the package and note the damage on the waybill / transport document. If the package is intact, the consumer must accept it and can sign the delivery receipt also with the words “ACCEPTED WITH SUBJECT TO CONTROL”. In the event that one or more products are damaged or do not correspond to the order placed, the consumer, only if he has previously noted the damage on the waybill / transport document or has accepted subject to control, within 3 (three ) working days from delivery must inform Birra Sorrento Srl by email at [email protected], providing documentation, including photographic documentation, relating to the damage or erroneous supply, the proof of which is borne by the consumer. Birra Sorrento Srl reserves the right to request the return shipment of damaged / erroneous goods at the expense of the consumer, shipment that must take place within 15 days from the request of Birra Sorrento Srl, under penalty of loss of the right to replacement or refund. .Birra Sorrento Srl, having verified the existence of the damage or erroneous supply, at its own expense, no later than 30 days from the date of delivery or notification, will replace the damaged / erroneous products or, if this does not it was possible, to reimburse the consumer for their amount. In the event that the customer contacts the Customer Service after the third working day, Birra Sorrento Srl will have the right to decide to open a file in order to replace the damaged / erroneous goods, if any.

The consumer can exercise the right of withdrawal no later than 10 working days from the date of receipt of the goods. This right must be exercised by sending a registered letter with acknowledgment of receipt to the registered office of Birra Sorrento Srl, in Via Li Schisani 1 / A, 80067 Sorrento (NA). The communication can be anticipated, within the same term, also by email to the address [email protected], provided that it is confirmed by registered letter with acknowledgment of receipt within the following forty-eight (48) hours. The goods must be returned to Birra Sorrento Srl intact, in unaltered conditions and complete with the original packaging, at the expense of the consumer no later than 15 days from the notification of the withdrawal. Birra Sorrento Srl will re-credit the sums paid within a maximum of 30 days from the date of receipt of the registered letter and in any case not before having received the goods and checked the condition of the goods subject to withdrawal. The costs and risks associated with returning the products will be borne by the consumer. It should be noted that Community legislation provides that the right of withdrawal can be exercised only by natural persons (consumers) who act for purposes that can be considered unrelated to their commercial activity. The right of withdrawal, therefore, CANNOT be exercised by legal persons and natural persons acting for purposes related to a commercial activity. The right of withdrawal also excludes purchases made by resellers or by subjects who in any way purchase for resale to third parties. The right of withdrawal does not apply to the supply of goods made to measure or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly. It is also specified that, in the case of prize operations (the so-called promotions), in which the purchase of an asset is combined with another asset that is sold at a ridiculously low price or given as a gift, the right of withdrawal will be legitimately exercised with the return of both goods object of the purchase, given the constraint of the accessibility of the goods in promotion with respect to the first.

Birra Sorrento Srl assumes no responsibility for any damage resulting from use or incorrect use of the service provided by our site. Birra Sorrento Srl assumes no responsibility for errors and omissions within the birrificiosorrento.com site or any website to which reference or link may be made. Birra Sorrento Srl reserves the right to a continuous update of the birrificosorrento.com site which can be carried out at any time. The information may contain inaccuracies of any kind or typing errors. Birra Sorrento Srl does not guarantee that the services carried out by birrificiosorrento.com will be provided without interruptions, this will be stated in advance except for reasons not dependent on the will of Birra Sorrento Srl. Birra Sorrento Srl declines any responsibility towards the purchaser or third parties for direct or indirect damages (including, but not limited to, the loss of profits, revenues, commercial opportunities) arising from or in relation to a product or service. provided by Birra Sorrento Srl, or from the use or the impossibility of using the same. Birra Sorrento Srl assumes no responsibility for inefficiencies attributable to fortuitous events or force majeure, such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that may prevent, in whole or in part, execute the contract within the agreed time. Birra Sorrento Srl will not be liable for damages, losses and costs incurred as a result of the non-execution of the contract for the reasons mentioned above, possibly having the consumer only entitled to a refund of the price paid. Without prejudice to the hypothesis of willful misconduct or gross negligence, the right to compensation against Birra Sorrento Srl cannot be higher than the price of the products purchased by the consumer and for which the dispute has arisen.

The user is required to ensure that his / her data entered is truthful, complete, updated and to promptly communicate any changes thereto. In the event that false declarations are made, Birra Sorrento Srl reserves the right to exclude these subjects from its user lists, after a formal and non-accepted invitation to self-correct.